Privacy Policy

Prise Credit Solutions ("we", "us", "our") is a credit advisory firm based in Sagar, Madhya Pradesh, India. We operate this website at prisecredit.in to provide information about our services and to allow individuals and businesses to reach out to us for credit guidance.

We are committed to handling any personal information you share with us responsibly and transparently. This Privacy Policy describes what information we may collect, how we use it, and what steps we take to keep it safe.

By using this website or submitting information through our contact or feedback forms, you acknowledge that you have read and understood this policy. If you have questions about how we handle your information, please contact us directly.

We only collect information that is voluntarily provided by you or automatically generated by your use of our website. We do not collect sensitive financial data such as bank account numbers, loan account numbers, or credit card details.

Information you provide directly:

• Your name, when provided through a contact or feedback form
• Your mobile number, if you choose to share it
• Your email address, if provided
• Your city or location, if included in a form submission
• The nature of your enquiry or feedback message
• The service you are interested in, if selected on a form

Information collected automatically:

• General website usage data such as pages visited and time spent on the site
• Device and browser type, used for analytics and performance improvement
• General geographic region, derived from IP address (not your precise location)

We do not require you to create an account and do not store login credentials. Information shared via WhatsApp is subject to WhatsApp's own privacy policy.

Information you provide is used only for purposes directly related to our services and communication with you. We do not use your personal information for advertising, marketing campaigns, or sale to third parties.

• Responding to your enquiry: When you contact us through our website or WhatsApp, we use your contact details to respond to your message and provide the guidance you have requested.
• Service communication: If you are an existing client, we may use your contact information to follow up on matters related to your consultation or to share relevant updates about our services.
• Feedback review: Feedback submitted through our feedback form is used internally to evaluate and improve our services. It is not published publicly.
• Website improvement: Anonymised usage data from analytics tools helps us understand how visitors navigate our website so that we can improve its structure, content, and accessibility.

We do not use your information to send unsolicited marketing messages. If you contact us, we will only respond in relation to your enquiry.

We take reasonable steps to protect any personal information you share with us from unauthorised access, misuse, or disclosure. This includes limiting access to enquiry information to individuals within our organisation who need it to respond to your request.

• We do not store your personal information in an unsecured or publicly accessible format.
• Information shared via email is handled through standard email communication and is not retained beyond the purpose for which it was shared.
• We do not sell, rent, or transfer your personal information to third parties for commercial purposes.
• We retain information only for as long as reasonably necessary to respond to your enquiry or provide our services.

No method of digital communication or data storage is completely secure, and we cannot make absolute guarantees about data security. However, we make reasonable efforts to protect your information at all times.

Our website may use cookies and similar technologies to improve your browsing experience and to help us understand how visitors use the site. Cookies are small text files stored on your device by your browser.

Types of cookies we may use:

• Essential cookies: These are necessary for the website to function correctly, such as maintaining page state and form functionality.
• Analytics cookies: These help us understand how visitors interact with our website such as which pages are visited most frequently so we can improve content and navigation. This data is anonymised and not linked to any individual.

Most browsers allow you to control or disable cookies through their settings. If you choose to disable cookies, some aspects of the website may not function as intended.

We do not use cookies for advertising or to track your behaviour across other websites.

Our website uses or links to third-party services to facilitate communication and website functionality. Each third-party service operates under its own privacy policy, which governs how they handle any data shared with them.

WhatsApp: We use WhatsApp as a primary communication channel. When you click a WhatsApp link on our website, you are redirected to WhatsApp's platform. Any communication via WhatsApp is subject to WhatsApp's Privacy Policy. We do not control or have access to WhatsApp's data handling processes.

Email: Email enquiries sent to [email protected] are handled through Gmail, which is governed by Google's Privacy Policy. We access and respond to emails solely for the purpose of addressing your enquiry.

Analytics tools: We may use standard website analytics tools to collect anonymised data about website traffic and usage patterns. This data does not identify individual users and is used only to improve website performance and content.

Web fonts: This website loads fonts from Google Fonts. Google may collect basic usage data in connection with font delivery. Please refer to Google's Privacy Policy for details.

We respect your rights in relation to the personal information you share with us. If you have submitted information through our website or communicated with us directly, you have the following rights:

• Right to access: You may request confirmation of whether we hold any personal information about you and, if so, what that information is.
• Right to correction: If you believe any information we hold about you is inaccurate or incomplete, you may request that it be corrected.
• Right to deletion: You may request that we delete any personal information we hold about you, subject to any obligations that may require us to retain certain records.
• Right to raise a concern: If you have concerns about how we have handled your information, you may contact us directly to discuss the matter.

To exercise any of these rights, please contact us using the details provided on our Contact page. We will aim to respond to all valid requests within a reasonable timeframe.

If you have questions about this Privacy Policy, wish to exercise your rights, or have a concern about how your information has been handled, please contact us using any of the following:

• Email: [email protected]
• Phone: +919993251705
• WhatsApp: +919993251705
• Contact form: Available on our Contact page

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements. The date at the top of this page will be updated to reflect any material changes. We encourage you to review this page periodically.

This Privacy Policy applies to the website prisecredit.in and to communications directly initiated through our website or contact channels. It does not apply to third-party websites that may be linked from our pages.